Privacy Policy

At TechNest, your privacy and trust are paramount. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”).

1. WHAT PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information.

We collect Device Information using the following technologies:

Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier.
Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [though processed securely by third parties, not stored by us]), email address, and phone number. We refer to this information as Order Information.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you regarding your purchase or customer support requests;
Screen our orders for potential risk or fraud; and
Provide you with information or advertising relating to our electronics and gadgets (only if you have opted in to receive marketing communications).

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns focused on our tech products).

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

We use [e.g., Shopify, WooCommerce] to power our online store—you can read more about how [Platform Name] uses your Personal Information here: [Insert Platform Privacy Policy Link].
We use analytics services (like Google Analytics) to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information on our Privacy Policy.
We use third-party payment processors (like Stripe or PayPal) to handle secure payment transactions. We only share the necessary information required for processing payments.
We share your shipping address and contact information with shipping carriers (e.g., FedEx, UPS) to ensure your gadgets are delivered efficiently.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you, particularly concerning new gadgets and electronics. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.

5. YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us on our contact page.